Vietnam Airlines chiu tra 120 USD

Vu viec tung duoc bao Phap Luat TP.HCM thang6-2008 phan anh. Theo do, ba Vy la hanh khach tren chuyen bay so hieuVN 2366 tu TP.HCM di Ha Noi vao dem 9-10-2007, co gui tui hanh ly trongluong 6kg. Trong qua trinh dua hanh ly ra bang chuyen van chuyen, tuixach cua ba Vy bi rach. Ba Vy bi mat may anh  Canon A540, bo sac pin  vamot so the nho chua du lieu  phuc vu cong tac.

Bo phan hanh ly cua san bay Tan Son Nhat thong bao  segiai quyet su viec tai san bay Noi Bai (noi den). Tai san bay Noi Bai,dai dien Vietnam  Airlines lap bien ban ghi nhan lam rach tui hanh lycua ba Vy, vet rach dai 35-40cm, trong luong hanh ly con 5,85kg. Ba Vyda lam thu tuc khai bao so hanh ly bi mat. Vietnam  Airlines hen sethong bao cho ba viec boi thuong sau.

Hon 20 ngay troi qua, ba Vy khong nhan duoc hoi am tuVietnam Airlines nen gui thu yeu cau Vietnam  Airlines tra loi. Ngay30-10-2007, Vietnam  Airlines co cong van tra loi rang theo quy dinh  cuaVietnam Airlines va Luat hang khong thi muc gioi han trach nhiem chohanh ly ky gui la 20 USD/kg trong truong hop bi mat hoac thieu huttrong luong. Truong hop cua ba Vy, Vietnam  Airlines dong y boi thuongvoi muc gioi han trach nhiem toi da la 120 USD  (6kg x 20 USD/kg). Khongchap nhan, ba Vy khoi kien ra TAND  quan Tan Binh doi boi thuong gan 6,2trieu dong.

Toa chi buoc boi thuong 3 USD

Tai phien xu hom qua, dai dien Vietnam  Airlines noiVietnam Airlines nhan thay viec nay da dem lai nhieu phien toai cho baVy nen quyet dinh  boi thuong 120 USD  du trong luong hanh ly bi that lacchi nang 150g. Con viec ba Vy yeu cau phai xin loi ba ky lien tuc trenbao thi Vietnam  Airlines khong chap nhan vi day la tranh chap  ve taisan, khong xam pham uy tin, danh du cua ba. Tuy nhien, dai dien VietnamAirlines cung ngo loi xin loi va chia se  voi nhung thiet hai da gay racho ba Vy.

Ve phan minh, ba Vy cho biet: “Vietnam Airlines lammat tai san  cua toi thi phai boi thuong la duong nhien. Chiec may anhCanon A540, bo sac pin  va mot so the nho, tui xach... co gia gan 6,2trieu dong nen de nghi toa buoc bi don phai boi thuong dung so tiendo”. Ve yeu cau Vietnam  Airlines xin loi, ba Vy cho biet vi “tuc cungcach phuc vu khong tot” cua Vietnam  Airlines.

Tren thuc te, viec Vietnam  Airlines lam mat tai sangay thiet hai lon cho ba, ngoai cac vat dung, toan bo thong tin, dulieu luu tru  trong cac the nho de phuc vu cho chuyen cong tac  bi matkhien ba khong lam duoc viec, gay ton hai uy tin cua ba voi doi tac.Vietnam Airlines lai giai quyet su viec khong hop ly, vien dan nhungquy dinh chung chung, khong phu hop phap luat dan su  de lam co so boithuong cho nhung thiet hai vat chat va tinh than cua ba.

Cuoi cung, toa nhan dinh: viec tui xach cua ba Vy birach va mat tai san  la co that. Luc gui hanh ly tui nang 6kg, luc canlai con 5,85kg, tuc trong luong bi mat la 150g. Lay 150g x 20 USD/kgthi Vietnam  Airlines phai boi thuong 3 USD  (khoang hon 49.000 dong).Ngoai ra, gia tri  chiec tui xach bi rach tri gia 400.000 dong. Tongcong, Vietnam  Airlines chi phai tra hon 449.000 dong. Canh do, theotoa, viec Vietnam  Airlines lam mat tai san  khong xam pham den uy tin,danh du cua ba Vy nen khong phai xin loi.

Sau phien xu, ba Vy cho biet se khang cao  va deo duoi vu kien  toi cung.

Ban co y kien gi ve bai viet De mat hanh ly cua khach: Vietnam Airlines chi phai den... 3 USD nay? Hay goi suy nghi, binh luan, danh gia, loi khuyen ... cua ban ve bai viet De mat hanh ly cua khach: Vietnam Airlines chi phai den... 3 USD ban tai day.